Effective Date: December 24, 2025

Thank you for shopping with Aromamoris. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://aromamoris.com/.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays)
• Orders placed after business hours will be processed the next business day
• During high-demand periods or promotions, processing times may be slightly extended

You will receive an order confirmation email once your order is placed and a shipping confirmation email once your order has been dispatched.

2. Shipping Locations

We currently ship to:

• All major locations within India
• International shipping may be available depending on the destination (if applicable)

If your location is not serviceable, you will be notified during checkout.

3. Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout
• Free shipping may be offered on selected products or order values as part of promotions

Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

4. Estimated Delivery Time

Estimated delivery timelines after dispatch:

• Domestic Orders (India): 3–7 business days
• International Orders (if applicable): 7–15 business days

Delivery times may vary based on:

• Courier partner
• Customer location
• Weather conditions or unforeseen delays

5. Shipping Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery. Tracking details will be shared via email or SMS once your order is shipped.

6. Order Tracking

• A tracking number will be provided once the order is dispatched
• You can track your shipment using the link shared in the shipping confirmation email

If tracking details are not updated within 48 hours, please contact our support team.

7. Delivery Issues

Incorrect Address

• Please ensure your shipping address is accurate
• Aromamoris is not responsible for delivery delays or losses due to incorrect addresses provided by the customer

Delayed Deliveries

• While we strive for timely delivery, delays caused by courier partners, weather, or external factors are beyond our control

Lost or Damaged Packages

• If your order arrives damaged or appears lost, contact us within 48 hours of delivery with photos or proof

8. Undeliverable Packages

If a package is returned to us due to:

• Incorrect address
• Failed delivery attempts
• Customer refusal

Re-shipping costs will be the responsibility of the customer.

9. Contact Us

For shipping-related questions or support, please contact:

📧 Email: support@aromamoris.com
🌐 Website: https://aromamoris.com/